All courses

Negotiation skills training for professionals who need to reach better outcomes in commercial and workplace discussions. This practical programme builds confidence in preparing, positioning and influencing during negotiations. Participants learn how to clarify interests, manage tension, handle objections and achieve fair, sustainable agreements while protecting relationships and organisational credibility.

In this workshop, you will learn effective negotiation, including strategies for preparing, communicating, and reaching mutually beneficial agreements.

Communication and listening skills training for professionals who need to build trust, reduce misunderstanding and improve everyday workplace conversations. This practical programme develops deep listening, questioning and dialogue skills that strengthen relationships and decision-making. Participants learn how to stay present, explore different perspectives, handle sensitive topics and create productive conversations that move work forward.

Business writing skills training for professionals who need to communicate clearly, professionally and with impact in writing. This practical programme develops the ability to structure messages, write with purpose and adapt tone for different audiences, while making effective use of AI as a writing support tool. Participants learn how to produce clear emails, reports and documents that reduce misunderstanding, save time and strengthen credibility in everyday workplace communication.

Decision-making skills training for professionals who need to make sound, timely and balanced choices in complex environments. This practical programme builds critical thinking, judgement and confidence under pressure. Participants learn how to assess risk, weigh options, challenge assumptions and avoid common decision traps, enabling clearer thinking and more effective action in everyday workplace and leadership situations.

Storytelling skills training for professionals who need to communicate ideas, strategy and change in a way that engages and inspires. This practical programme builds the ability to craft clear, compelling narratives that make messages memorable and meaningful. Participants learn how to structure stories, connect emotionally with audiences and use storytelling to influence, motivate and bring messages to life in real workplace situations.