Delegating for Shared Success

The programmes within this Management and Leadership pillar are not “off-the-shelf” courses. They are designed as a menu of development options that can be combined, adapted and shaped to reflect what is really happening in the day-to-day reality of managing people and performance. What is often framed as a need to “upskill managers” typically reveals a deeper challenge – clarity of role, consistency of behaviour, confidence in decision-making or the ability to lead through uncertainty.

These outlines are therefore best read as catalysts for discussion – prompts to help you reflect on how management is currently experienced across your organisation and what kind of development will genuinely change how people lead, support and hold others to account. In practice, the most effective solutions often draw on complementary elements from across our other pillars – Communication, Personal Development, Business Development and Senior-Level Leadership and Talent Development. Every intervention we deliver is built in partnership with you, around your culture, your people and the outcomes you need to achieve.

By the end of this programme participants will be able to:

• Recognise the role of delegation in leadership and team development
• Identify tasks suitable for delegation based on priority and complexity
• Select appropriate team members and provide clear direction
• Support delegated work through coaching, guidance and resources
• Monitor progress and provide constructive feedback
• Encourage accountability and shared success across the team

1. The Leadership Value of Delegation

• Why delegation matters
• Overcoming hesitation and common misconceptions

2. Selecting the Right Tasks to Delegate

• Prioritisation and suitability
• Matching skills and development needs to opportunities

3. Communicating Expectations Clearly

• Clarity of outcomes, quality standards and timelines
• Encouraging questions and mutual understanding

4. Providing Support and Resources

• Coaching techniques that build capability
• Ensuring access to information and tools required

5. Accountability and Progress Monitoring

• Maintaining visibility without micromanaging
• Providing timely feedback and support

6. Sustaining Delegation Success

• Encouraging shared problem-solving
• Reinforcing ownership and recognition of progress

There are no specific prerequisites for this course.

Attendees may also be subsequently interested in

• Persuading & Influencing Skills

Suitable for:

• Managers, supervisors and team leaders
• Individuals taking on greater leadership responsibility
• Those wanting to strengthen team collaboration and capability

Relevant for new and experienced leaders looking to achieve results through others.