Developing Mentoring Skills
Mentoring skills training for professionals who want to guide, support and accelerate the development of others. This practical programme builds the ability to form effective mentoring relationships, share experience with purpose and balance challenge with encouragement. Participants learn how to listen, question and advise constructively, helping others build confidence, capability and career direction in real workplace contexts.
Description
The programmes within this Personal Development pillar are not “off-the-shelf” courses. They are designed as a menu of development options that can be combined, adapted and shaped to reflect what is really happening for individuals and teams within your organisation. What begins as a request for confidence, resilience or mindset support often reveals something deeper – identity, self-belief, emotional commitment or the ability to navigate change.
These outlines are therefore best read as catalysts for discussion – prompts to help you reflect on how people see themselves, how they show up at work and what inner shifts are required to unlock stronger performance and fulfilment. In practice, the most effective solutions often draw on complementary elements from across our other pillars – Communication, Management and Leadership, Business Development and Senior-Level Leadership and Talent Development. Every intervention we deliver is built in partnership with you, around your culture, your people and the outcomes you need to achieve.
Course Objectives
By the end of this programme participants will be able to:
- Explain the role and purpose of mentoring
- Build trust and rapport with mentees
- Use active listening and questioning to explore development goals
- Set clear expectations and structure mentoring engagements
- Provide helpful guidance and constructive feedback
- Respond effectively when challenges arise in the relationship
- Reflect on mentoring impact and support continuous improvement
Course Outline
1. Introduction to Mentoring
- Role and responsibilities of a mentor
- Benefits for mentors, mentees and the organisation
2. Core Communication Skills
- Listening to understand needs and aspirations
- Conversational approaches that promote reflection
3. Structuring the Mentoring Relationship
- Clarifying goals and expectations
- Planning supportive and open interactions
4. Providing Guidance and Feedback
- Encouraging progress through constructive challenge
- Supporting goal setting and accountability
5. Managing Challenges in Mentoring
- Navigating barriers and difficult conversations
- Maintaining trust and shared purpose
6. Continuous Improvement
- Tracking progress and assessing effectiveness
- Developing confidence as a mentor over time
Prerequisites
There are no specific prerequisites for this course.
Related Certifications
Attendees may also be subsequently interested in
- The Internal Consultant – Skills Development
Who should attend
This programme is ideal for professionals who:
- Mentor colleagues or junior team members
- Support learning and development across teams
- Are preparing to take on mentoring responsibilities
- Want to develop stronger interpersonal and support skills
Applicable across all functions and experience levels.
Contact us to train your team
Looking to upskill your team? We offer tailored training designed around your needs. Flexible formats, expert instructors, real impact. Get in touch — your next training starts here.
