Emotional Intelligence and Self-Mastery Psychology for Effective Leadership
Emotional intelligence and self-mastery training for managers who want to lead with awareness, balance and impact. This practical programme develops insight into emotions, behaviour and mindset under pressure. Participants learn how to regulate reactions, understand others, build resilience and respond thoughtfully rather than reactively, enabling stronger relationships, better judgement and more consistent leadership in demanding workplace environments.
Description
Emotional intelligence is central to credible leadership. Leaders who understand their reactions, regulate pressure well and show empathy make better decisions and create healthier working environments. When self-awareness is low, conflict increases and engagement suffers.
At Expleo we help leaders increase awareness of their own strengths, triggers and impact. This programme develops the psychological skills needed to communicate authentically, handle challenge constructively and build trust through consistent, human leadership.
Course Objectives
By the end of this programme participants will be able to:
- Explain the key components of emotional intelligence
- Strengthen self-awareness and recognise emotional triggers
- Use emotional regulation techniques to remain calm and focused
- Demonstrate empathy to build trust and stronger relationships
- Manage conflict constructively with confidence and clarity
- Use leadership behaviour to create a positive and inclusive team climate
Course Outline
1. Emotional Intelligence in Leadership
- Why emotional intelligence supports leadership effectiveness
- Exploring the foundations of EI models
2. Self-Awareness and Self-Mastery
- Recognising strengths, triggers and impact on others
- Managing stress and maintaining control under pressure
3. Empathy and Social Awareness
- Understanding others’ emotions and needs
- Strengthening communication and connection
4. Emotional Regulation in Challenge
- Practical strategies for constructive responses
- Maintaining professionalism and clarity when tensions rise
5. Inspiring and Motivating Others
- Positive influence through aligned behaviour
- Encouraging engagement and accountability
6. Building a Positive Leadership Culture
- Reinforcing supportive behaviours across the team
- Sustaining confidence and high performance
Prerequisites
There are no specific prerequisites for this course.
Related Certifications
Attendees may also be subsequently interested in
- Developing ‘Internal Consultancy Skills’
Who should attend
Ideal for supervisors, managers and leaders who want to:
- Strengthen self-awareness and emotional control
- Build deeper trust and connection with others
- Improve confidence and presence during challenges
- Inspire performance through positive leadership behaviours
Suitable for existing and emerging leaders at any level.
Contact us to train your team
Looking to upskill your team? We offer tailored training designed around your needs. Flexible formats, expert instructors, real impact. Get in touch — your next training starts here.
