Effective Decision Making
Decision-making skills training for professionals who need to make sound, timely and balanced choices in complex environments. This practical programme builds critical thinking, judgement and confidence under pressure. Participants learn how to assess risk, weigh options, challenge assumptions and avoid common decision traps, enabling clearer thinking and more effective action in everyday workplace and leadership situations.
Description
The programmes within this Personal Development pillar are not “off-the-shelf” courses. They are designed as a menu of development options that can be combined, adapted and shaped to reflect what is really happening for individuals and teams within your organisation. What begins as a request for confidence, resilience or mindset support often reveals something deeper – identity, self-belief, emotional commitment or the ability to navigate change.
These outlines are therefore best read as catalysts for discussion – prompts to help you reflect on how people see themselves, how they show up at work and what inner shifts are required to unlock stronger performance and fulfilment. In practice, the most effective solutions often draw on complementary elements from across our other pillars – Communication, Management and Leadership, Business Development and Senior-Level Leadership and Talent Development. Every intervention we deliver is built in partnership with you, around your culture, your people and the outcomes you need to achieve.
Course Objectives
By the end of the programme participants will be able to:
Understand the stages of decision-making and what influences them
Recognise and reduce the impact of cognitive bias
Apply structured methods to evaluate options objectively
Balance risks and benefits to select the best way forward
Improve decisiveness and handle pressure with clarity
Commit to decisions and follow through effectively
Course Outline
1. Foundations of Effective Decision Making
Why decisions matter - and what gets in the way
Professional responsibility for timely decisions
2. Structured Decision Process
Clarifying the issue and desired outcomes
Gathering and prioritising relevant information
3. Bias-Free Decision Techniques
Identifying common cognitive biases
Strategies to test assumptions and reinforce objectivity
4. Evaluating Options
Critical thinking tools for assessing consequences
Practical decision frameworks for workplace application
5. Risk and Benefit Analysis
Assessing potential impacts
Techniques to manage uncertainty
6. Decisiveness and Accountability
Improving confidence in making the call
Communicating and committing to chosen actions
Prerequisites
There are no specific prerequisites for this course.
Related Certifications
Attendees may also be subsequently interested in
- Creative Problem Solving & Decision Making
Who should attend
This program is suitable for professionals, managers, leaders, and individuals from all backgrounds who want to improve their decision-making skills. Whether you are a business executive making strategic choices, a manager facing day-to-day decisions, or an individual seeking personal growth, this training will benefit you if you aim to become a more effective decision-maker in various situations.
Contact us to train your team
Looking to upskill your team? We offer tailored training designed around your needs. Flexible formats, expert instructors, real impact. Get in touch — your next training starts here.
