ISTQB® Certified Tester – Advanced Level: Test Manager

On completion of this course, attendees will have a deeper understanding of test principles, risk-based testing, and test management techniques.They will be able to apply those techniques in Agile and traditional project environments.

Testing Process

• Introduction
• The Fundamental Test Process
• Test Levels and Test Types
• Test Planning, Monitoring and Control
• Test Analysis
• Test Design
• Test Implementation
• Test Execution
• Evaluating Exit Criteria and Reporting
• Test Closure Activities

Test Management

• Introduction
• Test Management in Context
• Risk-Based Testing and Other Approaches for Test Prioritisation and Effort Allocation
• Test Documentation and Other Work Products
• Project Risk Management
• Other Test Work Products
• Test Estimation
• Defining and Using Test Metrics
• Business Value of Testing
• Distributed, Outsourced, and Insourced Testing
• Managing the Application of Industry Standards

Reviews

• Introduction
• Management Reviews and Audits
• Managing Reviews
• Metrics for Reviews
• Managing Formal Reviews

Defect Management

• Introduction
• The Defect Lifecycle and the Software Development Lifecycle
• Cross-Functional Defect Management
• Defect Report Information
• Assessing Process Capability with Defect Report Information 

Improving the Testing Process

• Introduction
• Test Improvement Process
• Improving the Testing Process
• Improving the Testing Process with TMMi
• Improving the Testing Process with TPI Next
• Improving the Testing Process with CTP
• Improving the Testing Process with STEP

Test Tools and Automation

• Introduction
• Tool Selection
• Return on Investment (ROI)
• Selection Process
• Tool Lifecycle
• Tool Metrics

People Skills – Team Composition

• Introduction
• Individual Skills
• Test Team Dynamics
• Fitting Testing Within an Organisation
• Motivation
• Communication

Attendees intending to take the ISTQB Certified Tester Advanced Level Test Manager examination must hold the ISTQB Certified Tester Foundation Level qualification (or former ISEB equivalent).

After completing this course attendees may consider taking one or both of the other ISTQB Advanced Level courses:

• ISTQB Certified Tester Advanced Level Test Analyst
• ISTQB Certified Tester Advanced Level Technical Test Analyst

The ISTQB Test Manager course will suit anyone involved in aspects of test management such as: test managers, test leads, test leaders, senior testers and Agile testers. Anyone seeking to advance their career into test management will also benefit.