This course is delivered over 1 day and across 4 modules as follows:
Module 1: Introduction to Change Management
- Why change management is important
- What is impacting the speed of change
- Why change initiatives fail
Module 2: Fundamentals of Change and Change Management
- Change vs transition
- The change curve
- Change models
- Types of change
Module 3: Understanding who is Involved
- Change lifecycle and key roles
- Stakeholders – identifying and managing them
- Sponsor – what makes a good one
- Line Managers – why they are so important
- Change Agent Network – what is this
Module 4: Practical Change Fundamentals
- Change readiness
- Key role of communications
- Introduction to resistance
- The Change Management Plan
Course Exam
- 30-minute multiple choice exam