All courses

In this masterclass, leaders will be equipped with the foresight, resilience, and strategic acumen necessary to enhance adaptability, navigate uncertainty and lead their teams to success during a crisis.

In this masterclass, leadership will investigate the intricacies of emotional intelligence, unlocking the secrets to building resilient, high-performing teams and fostering a culture of innovation and adaptability in leadership.

This course is designed for senior leaders and anyone who will be directly involved in the organisation, budgeting, and prioritisation for lean portfolios, value streams, trains and teams.

During this workshop you will learn strategies to build trust, set clear expectations, and maintain team engagement in remote teams, from a distance.

During this workshop, you will practice effective communication and conflict resolution methods to turn challenging customers into satisfied ones.

In this workshop you will learn techniques to identify the root causes of conflicts and understand the different conflict resolution styles. You will practice active listening and communication skills to de-escalate tense situations and foster understanding. Additionally, you will explore strategies for managing difficult behaviours and promoting a culture of respect and collaboration.

In this workshop you will learn the key principles of performance management and how to conduct constructive performance reviews that motivate and inspire your team. You will explore techniques for giving feedback, setting SMART goals, and addressing performance challenges.

After this workshop, you will have the knowledge and skills to create a more inclusive and equitable environment where diversity is celebrated, and biases are actively managed.