TERMS & CONDITIONS
Expleo Academy Terms and Conditions
Unless otherwise agreed in writing, these terms and conditions will apply to all bookings through Expleo Academy between Expleo Technology Ireland Limited as stated in the applicable invoice (“Expleo”) and the customer as stated in the applicable invoice issued by Expleo for this purpose (the “Customer”).
General
Courses can be run live online or in-person. All public courses are scheduled online. For private in-person courses, expenses may be chargeable for instructor travel, subsistence and accommodation.
Confirmation
A booking is only confirmed once payment has been guaranteed by customer purchase order (PO) or paid in full by credit card or EFT. For in-person courses, a minimum of 4 weeks’ notice is recommended.
Payment
Unless agreed otherwise, all payments must be received within 30 working days of the invoice date if a purchase order (PO) has been raised or prior to the course start date if no purchase order is raised. Failure to pay within this timeframe may result in the course place being cancelled.
Cancellations
Cancellations must be received in writing and are subject to the following charges:
Cancellations received between 14 and 28 days prior to the date of the course will be charged at 50% of the course cost.
Cancellations received within 14 days of the course date will be charged at 100% of the course cost.
Exam fees are paid to external organisations and are usually non-refundable.
Transfers
Transfers to alternative events must be received in writing/email and are subject to the following charges:
Transfers received between 14 and 28 days prior to the date of the course will be charged at 25% of the course cost.
Transfers received within 14 days of the course date will be charged at 50% of the course cost.
Exam fees are paid to external organisations and are usually non-refundable.
Substitutions
Delegate substitutions are welcome at any time and usually do not incur any charge. Administration fees may be chargeable for changes to exam registrations. Please email your changes to Expleo or call to discuss.
Alterations to the Advertised Course
Expleo reserves the right to change the venue, date, content or trainer of its courses at any time. In the event that Expleo cancels the course, Expleo reserves the right to transfer this booking to another course to be held in the following 12 months or to provide a credit note of an equivalent amount.
Intellectual Property and Confidentiality
The ownership of all intellectual property rights of any training materials issued by Expleo as part of a course will always remain with Expleo. Any such materials may not be reproduced or distributed in any form without the written permission of Expleo. Any information concerning Expleo’s business is confidential and is not to be disclosed to any third party without the written consent of Expleo.
Digital courseware distributed for online courses is not printable. To place an order for the courseware to be published and delivered, please contact academy-uki@expleogroup.com for a quote.
Force Majeure
Neither party will be liable to the other for any failure or delay in the performance of its obligations due to any event beyond the reasonable control and contemplation of a party including but not limited to incidents such as protests, natural disasters, and national emergencies.
Liability
Expleo’s aggregate liability (whether in contract or tort including negligence) for any damages however caused will be limited to direct loss only and will not exceed the amount paid for the applicable training services by the Customer.
Data Protection
Data collection and protection for the Expleo Group Academy operates under the Expleo Group Data Security Policy (https://expleo.com/DP/DPA-Customer-en).
• Names of Customer employees (such as booking contacts, invoice contacts and course delegates).
• Name of training reseller and 3rd party delegate(s) where appropriate.
• Email addresses in respect of the above.
• Contact numbers in respect of the above (for support purposes).
• Home addresses for course delegates (for correspondence purposes where certificates or course manuals need shipping).
Dispute Resolution
In the event of a dispute arising, the parties shall use their reasonable endeavours to resolve any such dispute as soon as practicable. Should the parties fail to do so then the parties shall within 10 days endeavour to agree on and implement a method of dispute resolution. If the parties fail to agree to such method within such time, then the parties confirm that the laws of Ireland will apply, and such dispute shall become subject to the jurisdiction of the courts of Ireland. This clause will not prejudice either party’s right to obtain any urgent relief should this become necessary such as injunctive relief.
Entire Agreement
These terms and conditions together with any additional terms which may be expressly set out in an applicable invoice (the invoice terms which shall take precedence in the event of any inconsistency with these terms); contain all agreed terms between the parties relating to its subject matter and may not be varied unless such variation is in writing and signed by both parties.
No Partnership
Nothing in these terms shall constitute either party a partner of the other and neither party shall have the power to bind the other or impose any obligations to any third party to the other party.
