En

DMAIC

DMAIC is a structured, data‑driven improvement framework used in Lean Six Sigma to solve problems, optimise processes, and improve performance in a measurable and sustainable way. The acronym stands for Define, Measure, Analyse, Improve, and Control, which represent five sequential phases that guide teams from problem identification through to long‑term process stability. The Define phase […]

kaizen

Kaizen is a Lean philosophy focused on continuous improvement through small, incremental changes that compound over time to improve performance, quality, and efficiency. Originating in Japanese manufacturing—most notably within Toyota—Kaizen is now widely applied across industries including IT, software delivery, engineering, operations, healthcare, and professional services. The core idea of Kaizen is that improvement should […]

backlog

In Agile and Scrum, a backlog is a prioritised list of work items that represents everything needed to deliver, maintain, and improve a product or service. Backlogs capture planned work such as new features, enhancements, bug fixes, technical improvements, and learning activities. They provide a single, transparent source of truth for what the team may […]

sprint

In Scrum, a sprint is a short, fixed‑length iteration during which a cross‑functional team plans, builds, tests, and delivers a usable and potentially releasable product increment. Sprints provide a structured rhythm for Agile delivery, enabling teams to turn ideas and requirements into working outcomes in a predictable and transparent way. Most sprints last between one […]

kanban

Kanban is a Lean workflow management method that focuses on visualising work, limiting work‑in‑progress (WIP), and continuously improving flow. Originating from Lean manufacturing and later adapted for knowledge work and software delivery, Kanban helps teams deliver value more predictably by managing how work moves through a system rather than by time‑boxed iterations. At the heart […]

abort​

In software testing, an abort refers to the unintentional and premature termination of a system, application, or component during execution. An abort occurs when the software can no longer continue normal processing and stops abruptly, usually due to a serious error, failure, or unexpected condition. Within the ISTQB glossary and quality assurance practices, aborts are […]