The ISTQB Certified Tester: Advanced Level Test Analyst is an essential follow-on to the ISTQB® Certified Tester: Foundation Level. This certification takes testers of all types deeper into test principles, practices, and black box test design techniques.

In this masterclass, leaders will delve deep into the strategic imperatives and digital transformation, with a comprehensive roadmap for harnessing technology to drive meaningful change and secure strategic advantage.

In this workshop you will learn how to identify and analyse crisis situations, make informed decisions, and communicate effectively with stakeholders.

This workshop covers the principles of successful change management, from understanding the need for change to implementing and sustaining it. You will learn strategies to communicate change effectively, manage resistance, and foster a culture of adaptability and innovation.

Designed for senior executives, this course is also suited for anyone in an organisation needing a broad introduction to Scaled Agile Framework (SAFe) in particular, and Lean/Agile thinking in general.

In this masterclass, leaders will be equipped with the foresight, resilience, and strategic acumen necessary to enhance adaptability, navigate uncertainty and lead their teams to success during a crisis.

In this masterclass, leadership will investigate the intricacies of emotional intelligence, unlocking the secrets to building resilient, high-performing teams and fostering a culture of innovation and adaptability in leadership.

This course is designed for senior leaders and anyone who will be directly involved in the organisation, budgeting, and prioritisation for lean portfolios, value streams, trains and teams.

During this workshop you will learn strategies to build trust, set clear expectations, and maintain team engagement in remote teams, from a distance.

During this workshop, you will practice effective communication and conflict resolution methods to turn challenging customers into satisfied ones.

In this workshop you will learn techniques to identify the root causes of conflicts and understand the different conflict resolution styles. You will practice active listening and communication skills to de-escalate tense situations and foster understanding. Additionally, you will explore strategies for managing difficult behaviours and promoting a culture of respect and collaboration.

In this workshop you will learn the key principles of performance management and how to conduct constructive performance reviews that motivate and inspire your team. You will explore techniques for giving feedback, setting SMART goals, and addressing performance challenges.