Leading Teams with AI: Ethics, Trust and Performance
This one-day programme equips managers to lead teams confidently in an AI-enabled workplace. Participants explore responsible AI use, ethics, trust, data protection and team impact, learning how to introduce AI tools, set clear boundaries and address fear and resistance. The focus is on leading change, protecting fairness and building high performance with transparency and confidence.
Description
The programmes within this Management and Leadership pillar are not “off-the-shelf” courses. They are designed as a menu of development options that can be combined, adapted and shaped to reflect what is really happening in the day-to-day reality of managing people and performance. What is often framed as a need to “upskill managers” typically reveals a deeper challenge – clarity of role, consistency of behaviour, confidence in decision-making or the ability to lead through uncertainty.
These outlines are therefore best read as catalysts for discussion – prompts to help you reflect on how management is currently experienced across your organisation and what kind of development will genuinely change how people lead, support and hold others to account. In practice, the most effective solutions often draw on complementary elements from across our other pillars – Communication, Personal Development, Business Development and Senior-Level Leadership and Talent Development. Every intervention we deliver is built in partnership with you, around your culture, your people and the outcomes you need to achieve.
Course Objectives
By the end of the programme participants will be able to:
- Explain the manager’s role in governing AI use within teams
- Identify ethical, legal and cultural risks associated with AI
- Set clear expectations for responsible use
- Address fear, uncertainty and resistance constructively
- Maintain transparency and trust during change
- Lead teams to use AI in ways that improve performance and confidence
Course Outline
1. AI and the Manager’s Role
- How AI is reshaping team work
- Leadership responsibility in an AI-enabled environment
2. Trust, Fairness and Transparency
- Why people resist what they do not understand
- Creating clarity around purpose and use
3. Ethics in Everyday Decisions
- Bias, fairness and unintended consequence
- The manager’s duty of care
4. Data, Privacy and Boundaries
- What teams expect their leaders to protect
- Setting clear and visible limits
5. Leading Change with Confidence
- Addressing fear and uncertainty
- Building psychological safety
6. Performance and Accountability
- Using AI to support, not replace, judgement
- Keeping people at the centre of decisions
7. Practical Application
- Applying principles to real team scenarios
- Creating team guidelines for use
Prerequisites
There are no specific prerequisites for this event
Who should attend
- Managers and team leaders responsible for people, performance and delivery
- Those introducing or overseeing the use of AI within teams
- Leaders navigating change, automation or new ways of working
- Anyone accountable for team culture, trust and engagement
Contact us to train your team
Looking to upskill your team? We offer tailored training designed around your needs. Flexible formats, expert instructors, real impact. Get in touch — your next training starts here.
