Building a High Performing Team

The programmes within this Management and Leadership pillar are not “off-the-shelf” courses. They are designed as a menu of development options that can be combined, adapted and shaped to reflect what is really happening in the day-to-day reality of managing people and performance. What is often framed as a need to “upskill managers” typically reveals a deeper challenge – clarity of role, consistency of behaviour, confidence in decision-making or the ability to lead through uncertainty.

These outlines are therefore best read as catalysts for discussion – prompts to help you reflect on how management is currently experienced across your organisation and what kind of development will genuinely change how people lead, support and hold others to account. In practice, the most effective solutions often draw on complementary elements from across our other pillars – Communication, Personal Development, Business Development and Senior-Level Leadership and Talent Development. Every intervention we deliver is built in partnership with you, around your culture, your people and the outcomes you need to achieve.

By the end of this programme participants will be able to:

• Identify the characteristics of a high-performing team
• Build trust and collaboration across team relationships
• Set clear expectations and shared goals
• Harness the strengths and unique contributions of team members
• Address conflict constructively to protect performance
  Maintain engagement, motivation and continuous improvement

1. Team Effectiveness – The Foundations

• Characteristics of high-performing teams
• Importance of strong teamwork for operational success

2. Trust and Collaboration

• Strengthening respectful relationships
• Creating open and supportive communication

3. Clarity of Goals and Expectations

• Aligning team effort to business priorities
• Measuring success and maintaining accountability

4. Leveraging Strengths and Diversity

• Maximising contribution from individual skills
• Supporting role clarity and interdependence

5. Conflict and Challenge

• Managing disagreements early and constructively
• Encouraging solution-focused behaviours

6. Sustaining High Performance

• Creating a positive, inclusive and motivated team culture
• Reinforcing improvement and shared ownership

Participants attending this programme are encouraged to research Leading Digital Transformation and form an opinion on how, by applying this subject matter into their day-to-day routine, may have a positive impact on their performance.

The full suite of 12 High Performance Board Level Masterclasses have been designed to be complementary and all are consistent with supporting the continuous professional development of participants.

For managers, supervisors and team leaders who want to:

• Strengthen team performance and cohesion
• Improve collaboration and communication across their team
• Motivate others toward shared goals
• Build a positive and productive team culture

Relevant for experienced leaders and those newly stepping into team leadership.