Culture! The System That Never Switches Off

The programmes within this Management and Leadership pillar are not “off-the-shelf” courses. They are designed as a menu of development options that can be combined, adapted and shaped to reflect what is really happening in the day-to-day reality of managing people and performance. What is often framed as a need to “upskill managers” typically reveals a deeper challenge – clarity of role, consistency of behaviour, confidence in decision-making or the ability to lead through uncertainty.

These outlines are therefore best read as catalysts for discussion – prompts to help you reflect on how management is currently experienced across your organisation and what kind of development will genuinely change how people lead, support and hold others to account. In practice, the most effective solutions often draw on complementary elements from across our other pillars – Communication, Personal Development, Business Development and Senior-Level Leadership and Talent Development. Every intervention we deliver is built in partnership with you, around your culture, your people and the outcomes you need to achieve.

By the end of the programme participants will be able to:

• Define organisational culture and its key components
• Recognise the influence of culture on engagement and performance
• Assess cultural strengths and areas for improvement
• Understand how leader behaviour reinforces culture daily
• Support an inclusive and positive working environment
• Apply practical actions that strengthen alignment and shared purpose

1. What Is Culture?

• Components of organisational culture
• How culture influences everyday behaviour

2. Culture and Performance

• Impact on motivation, collaboration and productivity
• How culture shapes communication and relationships

3. Understanding the Current Team or Organisational Culture

• Practical cultural assessment approaches
• Identifying strengths and improvement opportunities

4. The Leader’s Role in Culture

• Leading by example
• Reinforcing values through behaviours and decisions

5. Creating Alignment and Purpose

• Connecting values to objectives and priorities
• Encouraging employee engagement and commitment

6. Enabling a Healthy Work Environment

• Practices that build inclusion, innovation and adaptability
• Sustaining positive cultural habits

There are no specific prerequisites for this course.

Attendees may also be subsequently interested in

• Managing our Unconscious Biases

This programme is valuable for:

• Managers and supervisors
• HR and people leaders
• Individuals responsible for supporting team environment and performance
• Anyone contributing to or shaping organisational culture