En

Train the Trainer

Train the trainer skills training for professionals who design and deliver learning in the workplace. This practical programme builds confidence in planning, structuring and facilitating engaging training sessions. Participants learn how to communicate clearly, involve learners, handle questions and create positive learning environments, enabling them to deliver effective, professional training that drives understanding, skill development and real workplace application.

Individual Group

Description

The programmes within this Communication pillar are not “off-the-shelf” courses. They are designed as a menu of development options that can be combined, adapted and shaped to reflect what is really happening inside your organisation. What initially presents as a “communication problem” frequently turns out to be something deeper – a question of confidence, trust, conflict, influence or clarity of management.  

 

These outlines are therefore best read as catalysts for discussion – prompts to help you reflect on how people currently communicate, where friction or misunderstanding arises and what kind of development will genuinely shift behaviour. In practice, the most effective solutions often draw on complementary elements from across our other pillars – Personal Development, Management and Leadership, Business Development and Senior-Level Leadership and Talent Development. Every intervention we deliver is built in partnership with you, around your culture, your people and the outcomes you need to achieve.  

Course Objectives

By the end of this programme participants will be able to:

  • Explain the role and responsibilities of a trainer
  • Apply adult learning principles to training design
  • Develop clear learning objectives and suitable training materials
  • Deliver training with confidence and clarity
  • Encourage participation through interactive techniques
  • Manage different learner needs and behaviours positively
  • Evaluate training session effectiveness and identify improvements

Course Outline

1. The Trainer’s Role

  • Responsibilities and mindset of an effective trainer
  • Supporting continuous learning and performance

2. Adult Learning Principles

  • Understanding how adults learn best
  • Applying principles to session design

3. Training Design and Materials

  • Structuring learning with clear objectives
  • Designing relevant and practical learner resources

4. Engaging Delivery Techniques

  • Clear communication and presence
  • Varying methods to maintain attention and focus

5. Interactive Learning Activities

  • Techniques to encourage active involvement
  • Managing discussions and group learning

6. Handling Challenging Situations

  • Responding effectively to different behaviours
  • Adaptability to support varied learning needs

7. Evaluating Training Effectiveness

  • Gathering feedback
  • Refining future sessions for improved results

Prerequisites

There are no specific prerequisites for this course.

Related Certifications

Attendees may also be subsequently interested in

  • Human Relations and Interpersonal Skills

Who should attend

Ideal for professionals who:

  • Deliver training or learning sessions internally
  • Support learning within teams or functions
  • Present knowledge, skills or processes to others
  • Are preparing to take on trainer responsibilities

Relevant across all sectors and experience levels.

Next session

    Interested in attending? Have a suggestion about running this event near you?
    Register your interest now

    Contact us to train your team

    Looking to upskill your team? We offer tailored training designed around your needs. Flexible formats, expert instructors, real impact. Get in touch — your next training starts here.

    or propose dates