Leading in a Crisis

On completion of this training, attendees will be able to:

• Recognise and Analyse Crisis Situations:
  • Identify different types of crises and their potential impacts on the organisation.
  • Apply critical thinking skills to analyse crisis situations and assess risks.
• Make Informed and Decisive Decisions:
  • Develop techniques for making timely and well-informed decisions during a crisis.
  • Implement strategies to manage uncertainty and ambiguity.
• Communicate Effectively with Stakeholders:
  • Learn how to communicate transparently and authentically with internal and external stakeholders.
  • Practice crisis communication to build trust and maintain credibility.
• Manage Stress and Build Resilience:
  • Recognise the signs of stress and burnout in yourself and your team.
  • Develop coping strategies and techniques to maintain resilience during a crisis.
• Maintain Team Morale and Engagement:
  • Implement approaches to boost team morale and motivation amidst crisis challenges.
  • Foster a culture of support and teamwork to navigate challenges together.
• Plan and Prepare for Future Crises:
  • Develop contingency plans and crisis management strategies for future preparedness.
  • Learn from past crises to enhance organisational resilience.

Introduction to Leading in a Crisis

• Understanding the importance of effective crisis leadership
• Identifying different types of crises and their potential impacts

Recognising and Analysing Crisis Situations

• Identifying crisis triggers and potential risks
• Applying critical thinking to analyse crisis situations

Making Informed and Decisive Decisions

• Techniques for making timely and well-informed decisions during a crisis
• Managing uncertainty and ambiguity in decision-making

Communicating Effectively with Stakeholders

• Transparent and authentic crisis communication with internal and external stakeholders
• Building trust and maintaining credibility during a crisis

Managing Stress and Building Resilience

• Recognising signs of stress and burnout in yourself and your team
• Coping strategies and techniques to maintain resilience during a crisis

Maintaining Team Morale and Engagement

• Boosting team morale and motivation amidst crisis challenges
• Fostering a culture of support and teamwork during a crisis

Planning and Preparing for Future Crises

• Developing contingency plans and crisis management strategies
• Learning from past crises to enhance organisational resilience

There are no specific prerequisites for this course.

Attendees may also be subsequently interested in

• Putting Strategy into Action

This program is suitable for current and aspiring leaders, managers, team leaders, and anyone in a leadership role or preparing for leadership positions. If you are responsible for leading teams and making critical decisions during challenging times, this training will provide you with essential tools and strategies to lead effectively in a crisis. Whether you are facing a specific crisis or want to enhance your crisis leadership capabilities, this program is ideal for you.