Developing Core Leadership Skills

The programmes within this Management and Leadership pillar are not “off-the-shelf” courses. They are designed as a menu of development options that can be combined, adapted and shaped to reflect what is really happening in the day-to-day reality of managing people and performance. What is often framed as a need to “upskill managers” typically reveals a deeper challenge – clarity of role, consistency of behaviour, confidence in decision-making or the ability to lead through uncertainty.

These outlines are therefore best read as catalysts for discussion – prompts to help you reflect on how management is currently experienced across your organisation and what kind of development will genuinely change how people lead, support and hold others to account. In practice, the most effective solutions often draw on complementary elements from across our other pillars – Communication, Personal Development, Business Development and Senior-Level Leadership and Talent Development. Every intervention we deliver is built in partnership with you, around your culture, your people and the outcomes you need to achieve.

By the end of the programme participants will be able to:

• Describe key principles and behaviours of effective leadership
• Adapt communication style to improve clarity and influence
• Strengthen emotional intelligence and trusted relationships
• Motivate others and encourage shared purpose
• Support a positive and collaborative team culture
• Apply structured decision-making in everyday leadership

1. Core Leadership Principles

• Responsibilities and expectations of leaders
• Characteristics and styles of effective leadership

2. Leadership Communication

• Techniques for clear and confident communication
• Active listening and constructive dialogue

3. Emotional Intelligence at Work

• Awareness of behaviour and impact
• Building trust and rapport across the team

4. Motivating and Inspiring Others

• Encouraging contribution and capability
• Clarifying purpose and aligning goals

5. Positive Work Environment

• Cultivating teamwork, collaboration and respect
• Addressing points of tension constructively

6. Effective Decision-Making

• Managing challenges with clarity
• Maintaining progress and accountability

There are no specific prerequisites for this course.

Attendees may also be subsequently interested in

• Leading in a Crisis

For current and aspiring leaders who want to:

• Strengthen their foundational leadership capability
• Support team performance more effectively
• Communicate clearly and motivate others
• Build strong relationships and shared accountability

Suitable across business functions and experience levels.