What is Business Analysis
• The origins and development of business analysis
• Taking a holistic approach
• The role and responsibilities of a business analyst
The competenceis of a Business Analyst
• Personal Qualities, Business Knowledge, Professional techniques
• The development of competencies
Strategy Analysis
• The context for strategy
• The defintion and development of strategy
• External and Internal environmental analysis
• SWOT analysis and Executing strategy
The Business Analysis Process Model
• An approach to problem-solving
• Stages, Objectives, Procedures, and Techniques of the business analysis process model
Investigation Techniques
• Interviews, Observation, Workshops, Scenarios, Prototyping, Quantitative approaches
• Documenting the current situation
Stakeholder Analysis and Management
• Stakeholder categories and identification
• Analysis and managing stakeholders
• Understanding Stakeholders perspectives
• Business activity models
Modelling Business Processes
• Organisational context and alternative view
• The organisational view of business processes
• Value propositions
• As-is and To-be Process models
• Improving business processes
Defining the solution
• Gap analysis
• Business Architecture
Making a Business and Financial Case
• The business case in the project lifecycle
• Identifying options and assessing feasability
• Structure of a business case
• Cost/Benefit analysis and Investment appraisal
Establishing the Requirements
• A framework for requirements engineering
• Actors in requirements engineering
• Requirements elicitation, analysis, and validation
Documenting and Managing the Requirements
• The requirements document
• The requirements catalogue
• Managing requirements
Modelling Requirements
• Modelling system functions
• Modelling system data
Delivering the Requirements
• Delivering the solution
• Context and Lifecycles
Delivering the Business Solution
• BA role in the business change lifecycle
• Design, Implementation, and Realisation stages