ISTQB® Certified Tester – Advanced Level: Test Manager

On completion of this course, attendees will have an advanced understanding of test design techniques and will be fully prepared to take the ISTQB® Certified Tester Advanced Level Test Manager examination.

The business outcomes include:

• Manage a testing project by implementing the mission, goals and testing processes established for the testing organisation.
• Organise and lead risk identification and risk analysis sessions and use the results of such sessions for test estimation, planning, monitoring and control.
• Create and implement test plans consistent with organisational policies and test strategies.
• Continuously monitor and control the test activities to achieve project objectives.
• Assess and report relevant and timely test status to project stakeholders.
• Identify skills and resource gaps in their test team and participate in sourcing adequate resources.
• Identify and plan necessary skills development within their test team.
• Propose a business case for test activities which outlines the costs and benefits expected.
• Ensure proper communication within the test team and with others.

The course follows the ISTQB® Advanced Level Test Manager syllabus and covers the following

Testing Process

• The fundamental test process
• Test levels and test types
• Test planning, monitoring and control
• Test analysis
• Test design
• Test implementation
• Test execution
• Evaluating exit criteria and reporting
• Test closure activities

Test Management

• Test management in context
• Risk-based testing and other approaches for test prioritization and effort allocation
• Test documentation and other work products
• Project risk management
• Other test work products
• Test estimation
• Defining and using test metrics
• Business value of testing
• Distributed, outsourced, and insourced testing
• Managing the application of industry standards

Reviews

• Management reviews and audits
• Managing reviews
• Metrics for reviews
• Managing formal reviews

Defect Management

• The defect lifecycle and the software development lifecycle
• Cross-functional defect management
• Defect report information
• Assessing process capability with defect report information

Improving the Testing Process

• Introduction
• Test improvement process
• Improving the testing process
• Improving the testing process with TMMI
• Improving the testing process with TPI Next
• Improving the testing process with CTP
• Improving the testing process with STEP

Test Tools and Automation

• Tool selection
• Return on investment (ROI)
• Selection process
• Tool lifecycle
• Tool metrics

People Skills – Team Composition

• Individual skills
• Test team dynamics
• Fitting testing within an organization
• Motivation
• Communication

• Test Programme Managers
• Test Managers
• Anyone else wishing to take the Advanced Level Test Manager Exam